Return Policy
Effective June 23, 2004

What are the reasons I can return a giclee print?

You may return your purchase if it meets any of the following criteria:

• We sent you the wrong giclee print
• The giclee print you received is damaged during shipping

Requests for a Return Merchandise Authorization (RMA) for any other reasons than those listed above will not be accepted.

What is your refund and exchange policy?

There are no refunds; all sales are final. Returns will be accepted if the above criteria is met for exchange only.

How much time do I have to contact Studio Santa Cruz about returning my purchase?

We will issue a RMA to you if you contact us within 7 days from the date that you received your shipment.

My merchandise meets the above criteria for a return. How do I proceed?

Call us to notify Studio Santa Cruz of the date and reason for your return. Our phone number is 831-566.7724. We will issue a RMA to you.

Where do I send returns?

Send your returns to:

Studio Santa Cruz
4420 Esta Lane
Soquel, CA 95073

We recommend that you use a traceable method of shipping when you send us your return. Studio Santa Cruz will not be responsible for returns lost during delivery if you do not use a traceable method to ship your return.